Contact Us
Have a question, feedback, bug report, or partnership proposal? We're here to help.
Direct Email Support
For all general inquiries, technical assistance, and feedback, please email:
Response time: We aim to reply within two working days.
Operator: Ismail Farooq, sole proprietor, Lahore, Pakistan.
Facebook: ImgVX AI on Facebook: message us there, or follow for new tools.
What We Can Help With
🛠️ Technical Support & Bug Reports
Encountered an unexpected error or an unsupported image format? Let us know your operating system, browser version, and image type so we can reproduce the problem and fix it.
💡 Feature & Format Requests
Need a specific tool, dimension preset, or export format? Tell us what you need it for. Many of the current tools and presets started as requests.
🤝 Business & Advertising Inquiries
Interested in partnerships or advertising opportunities? Email support@imgvx.com.
💳 Old Pro or Credit Purchases
ImgVX AI is free now and sells nothing. Questions about a Pro subscription or credit pack bought before 23 October 2026? Email support@imgvx.com from the address you paid with. See the Refund Policy.
🚩 Report Abuse or Copyright Infringement
If you believe someone used ImgVX AI to create an image that breaks our Acceptable Use Policy or infringes your copyright, email support@imgvx.com with “Abuse report” in the subject and any details you have.
🔒 Privacy, DMCA & Legal Notices
For data privacy inquiries under GDPR/CCPA or copyright and DMCA correspondence, email support@imgvx.com.
Helpful Self-Service Resources
Looking for quick answers? You may find what you need in our existing resources:
- All tools: Every one of the 114 tools, each with its own how-to and FAQ.
- Image Guides: In-depth tutorials covering image formats, compression, HEIC photos, aspect ratios, transparency, resizing quality, favicons, document scanning, EXIF privacy, DPI and social media image sizes.
- Privacy Policy: How your images stay on your device, and what the ads and analytics collect.
- Terms of Service: Complete terms of use and commercial licensing details.
- Is it free? Yes: every tool, with no sign-up, and how the site pays for itself.